Licence to use website
We reserve the right to restrict access to areas of our website, or indeed our whole website. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
Buying Online / Delivery
When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card or Paypal used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes. When you place an order, you will receive an acknowledgement email confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by email that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation email sent at the time of dispatch will be included in the contract formed.
Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition. Such additional charges are clearly displayed where applicable and included in the ‘Total Cost’. Upon receiving your order we carry out a standard authorisation check on your payment to ensure there are sufficient funds to fulfill the transaction. Your payment will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.
Standard shipping is €8
We also offer free shipping on orders over €100 (except bulk food items)
Shipping for bulk food items over 5kg is €10 per 30kg
For orders over 120kg, get in touch with us directly and we can discuss alternative and more economical shipping methods.
Cancellations and Returns:
You have the right to cancel the purchase of a good without having to give a reason at any time within seven working days, beginning on the day after you receive the goods. If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost as soon as possible once you have cancelled the contract.
We reserve the right to make a charge, not exceeding the direct costs of recovering the goods, if you do not return the goods or return them at our expense. Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible, and in any event within 30 days of your cancellation. If you paid by PayPal, please contact us first so we can organise the return/refund.
Copyright (c) 2019. Greyhound and Petworld Ltd.
Subject to the express provisions of these terms and conditions; we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website. All the copyright and other intellectual property rights in our website and the material on our website are reserved.
Law and Jurisdiction:
A contract under these terms and conditions shall be governed by and construed in accordance with laws of Ireland. Any disputes relating to a contract under these terms and conditions shall be subject to the non-exclusive jurisdiction of the courts of Irish laws.
This website is owned and operated by Greyhound and Petworld. We are registered in the Republic of Ireland. Our principal place of business is in Abbeyfeale, Co Limerick. You can contact us by writing to the business address given above, by using our website contact form, by email to firstname.lastname@example.org or by telephone on:
(086) 2314265 / (0044) 77 42164921 or
directly to the shop (068) 31389 / (087) 7805970